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I don’t sense I owe anything In any case AT & T took me via and I even received reprimanded at my position for his or her error,
counsel for the Debtors, ("Richards Layton"), I induced a true and correct copy of the following document to generally be served by top quality mail, postage prepaid, over the events as set forth about the company record annexed hereto as Exhibit "A":
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December 28, 2018 at three:39 pm I am so pissed off with this company, I am sorry to mention I happen to be with them for more than eight a long time. Nowadays is the last straw, I are going to be seeking a new telephone company with inside the month. I've had exactly the same situation now for over a few months and I have had 3 distinctive people today state they've got taken care of this situation.
On 1/14/16 I placed an purchase with AT&T for Online and home cellular phone. Soon after spending nearly an hour or so in addition to a 50 % within the cell phone with the sales rep (verifying The provision and organising the purchase) every thing was superior to go according to him. He build the buy for your twenty first as it absolutely was going to be the earliest date to send a technician out to set up assistance. He stated that he would ship me an e mail with all the knowledge, which I in no way obtained. They did location the order and sent me the modem, along with Directions on establishing the service. On the 21st, they activated the house cellphone but delayed the internet connection until finally the twenty fifth with no communication on their behalf to inform me of your hold off or alter. Through the 7 days’s time, I referred to as countless occasions together with Talking with Dwell chat brokers to confirm the service and find out what the hold off was. Right after talking to several reps that stored transferring my connect with as a result of it being A different depts obligation and each rep providing me a special story regarding why there was a hold off. 1 rep mentioned the skin tools required to be set and they would ship a technician out to fix it, two various reps said that the provider might be activated at 8pm on two independent days, a cell phone tech said it had been a faulty modem and he despatched Yet another just one (although it clearly confirmed on the interface that the problem was the link was down), multiple other reps sent me to other depts with no remedy and no resolution.
Might four, 2016 at 4:38 pm On January 27th 2016 I went to AT&T to add a line to my cellular telephone account for my Mother, I had been told that I couldn’t insert a completely new line for the reason that I'd an overdue equilibrium owed on my Immediate Television set account of $185.00, (evidently Immediate Television and AT&T have merged). I defined to your AT&T rep which was helping me that I didn’t and never have experienced a Direct Tv set account, she seemed up the Immediate Television account and It's a LA address, West Covina and the person’s identify is Francis Cordova, my name is spelled with an e not an i , She said that by some means if you merged they Immediate Television hooked up that other people account to my cell account. To produce a four several hours and six folks Tale brief, men and women from both of those AT&T and Direct Television, Fraud management, to try to determine this mess out, as well as their fraud Investigator told me the same issue, they attached that other persons District Tv set account to my account just depending on our equivalent names, very little else matched, tackle, cellular phone # or SSN.
I'm requesting you review this call and examine this younger guy’s conduct so that you could understand how this so-termed supervisor is dealing with your individuals. I'm able to guarantee I’m not the very first person to encounter these conduct from him. It built me wish to cancel my account with your company and go elsewhere given that respect is not really what your company offers. I did not inquire to become treated in this way and felt the agent and supervisor overreacted to my questions to elaborate with your processes.
December seventeen, 2014 at 3:32 pm I've experienced services because May possibly 2014 and I transferred about leaving Immediate Television because AT&T experienced an even better deal as well as agent at the time sounded promises. I canceled my providers with Immediate Tv set and paid my early cancellation. Given that all of them the guarantees have long gone out the window. Every other thirty day period I'm being forced to connect with to obtain my account adjusted. They hold charging me an extremely high selling price and unbundle system. I named yesterday plus they Woman maintain me on maintain for more than half an hour and arrived back on the line saying that she has to critique with the manager and as an alternative to waiting around they will contact me back in 15 minutes I talk to her that's 7pm she said Of course.
You cant even get to a individual that can resolve the situation, just people that let you know diverse tales. Worst customer care ever.
…So we went to Verizon’s and acquired a fantastic plan! We were almost to go with their new designs. Josh also informed us he currently answered a question ahead of and wouldn't answered it once again, but here we forgot The solution. He also was upset that he put in plenty of time with us The very first time, he stated two hours.
May perhaps five, 2017 at 3:43 pm Yes I’ve knowledgeable precisely the same troubles I’ve been contacting AT&T about my direct Television difficulties finally cancelled and was advised no costs would pop over to this site be billed to me SURPRISE I had been billed $410.00 spoke to five Customer service reps all mentioned I might receive a contact again from ATT concerning this outrageous Monthly bill for cancelling my immediate Tv set one thirty day period gone by no phone ATT ought to get well C/S folks to give you the results you want I won’t ever return to ATT cable all over again, all of you at I hope you all loose your Employment in this article inside the states I gained’t should worrie received’t need to have to talk to a rep any person that speaks broken English or lies undesirable provider I’ll move it all over to family and friends. bye bye for at any time loosers
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But I’m still finding billed. I would like all my money back I’m a widow raising three women on my own.
We are already in the motel since seven/seven/seventeen. We can't remain at your house because of the open ceilings, partitions, exposed insulation and all of the dust from removing the flooring, walls and ceilings . I've COPD, and just finished preventing breast most cancers. My partner has had open up coronary heart surgical procedure original site and suffers from PTSD. This case is not really encouraging any of the. We are already told that when a contractor starts to work on the home, It will likely be at the very least a month right before it’s finished.